Need help?

Can't find what you are looking for? Try with one of these:

Most common errors

If something goes wrong during the installation you could have made any of these mistakes:

  • You did not activate the Plugin in our Shopware-Backend.
  • No correct product export (syntax error / contact us if you need help).
  • Custom Template (you have to paste the script manually into html code).
  • Did not clear the Shopware cache.
  • You’re installing Doofinder under a different domain. Check the Allowed domains configuration in your Doofinder control panel.
  • Wrong order pasting hashID and API key.
  • Native search does not work (you did not paste the API key!).