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Hi! We Are Here to Help You

New to Doofinder? Click here to get in touch with us!

Contact Support: If you already have an account and need to open a ticket, simply navigate to your Admin Panel and click on Help Center in the left-side menu or the top navigation bar, then scroll down to select "Contact our Support Team". If you're already logged in, you can reach support by clicking here.


How to Contact Support

We've made it even easier for you to get in touch with us! Now, you can open a ticket directly from your Doofinder Account. Here's how:

  1. 1. Go to your Admin Panel and click on "Help Center" in the left side menu or the top bar.
  2. 2. Scroll down and select "Contact our Support Team" to submit a ticket.
  3. 3. Choose the reason for your contact and enter your Store URL. Provide a subject related to your question and include any additional information that may assist our team.
  4. 4. You also have the option to upload files (.jpg, .png, .doc, .txt, or .csv) for further context.
  5. 5. Once completed, click "Submit".

If you don’t have access to the Admin Panel, ask your organization’s owner to add you as a team member with the necessary permissions. Learn more about Team Members by clicking here.

That's it! Your ticket is now in our system, and we'll reach out to you as soon as possible.