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Images Not Showing - PrestaShop

If your images are not showing correctly, it can be due to one of the following reasons:

  • The product image size is not selected.
  • Products don't have an image marked as cover.

Select Image Size

The images are generated from the size selected in the module configuration, for example: large_default. You will have these options (or more) available to select the product image size:

  • cart_default
  • home_default
  • large_default
  • medium_default
  • small_default

PrestaShop 9 adds more sizes to that list, such as default_xl, default_lg, default_md, default_sm, default_xs, product_main and product_main_2x. The exact list depends on your version and on the image types defined in your store, so use the ones your module offers.

It is important to choose a size that contains all images in order to be indexed correctly. To do so, go to the plugin configuration in your Prestashop Admin, Store tab > Data Feed Section.

select image size

Select Image As Cover

Make sure that all products have an image marked as "Cover Image". If a product has no image marked as cover, the feed sends no main image at all for that product: the image field comes out empty, and the product is indexed without an image. The additional images of the product are still sent, in the images_links field.

select cover image

Image URL

A correct image URL, including ID and size, would be: https://doofashion.com/1023-large_default/black-shirt-.jpg

Once you have verified your images are OK, re-index the feed manually in the Admin Panel > Configuration > Indices > Process Now.

Last updated: 01/10/2026

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