Promotional Tools and Optimize

What is the score and how is it calculated?

Doofinder employs a scoring system to rank search results based on their relevance to the search query performed. The scoring is an attribute of a numerical value determined by Doofinder's algorithm. The closer is the result of the search query, the higher is the scoring value. Therefore, results in search are always sorted by the score with the most relevant results (the highest score) appearing first, and on descending order (Highest to Lowest).

Doofinder's Search offers two mechanisms to influence the scoring system as it is based on your search fields configuration and the content indexed within your feed.

1. Boosting: use manual or automatic boosting to apply a new value, either to specific products you choose (manual boosting) or according to user behaviour.

2. Relevance Criteria: use Relevance Criteria when the score doesn't align with your desired results as it allows you to define the sequence in which the layer should display products.

What is the difference between Relevance Criteria and Sorting Options?

• Relevance Criteria is how the system decides which products respond best to the search query performed according to the criterion applied.

• Sorting Options is how the user wants to view those results. Learn more on Sorting Options.

How can I promote specific products?

For targeted product promotion, employ our Boosting and Custom Results features. These tools are designed to align with your marketing and sales strategy, enabling you to shape your users' browsing experience for optimal results.

How can I exclude out of stock items?

Doofinder offers an automated tool for efficiently excluding "out of stock" products. In your Admin Panel, navigate to Configuration > Search Engines > click on a Search Engine > Indices. Scroll down to the Configuration section, enable or disable the "exclude out of stock products" option based on your requirements. Prior to activation, confirm that your product feed includes a "availability" field with the value "out of stock". Learn more on Feed Fields.

How can I create a banner?

To set up Banners, access your Doofinder Admin Panel > Search > Promotional Tools > Banners. Add new banners by clicking the "Add Banner" button and fill in the required information following the provided instructions.

How to display category filters in search results?

If the category filters are not appearing in the search Layer, even though category data exists in your product feed, you can check it in a few steps.

To display category filters in your search results, you need to:

1. Use the correct attribute (‘categories’) with the correct format hierarchy, see here more details about data format.
2. Configure the filter in Layer Settings, see here.
3. Reindex your feed.
4. Finally, check the Create a Categories Filter section.

Can I link more than one search term to the same product?

Yes, yo can link more than one search term to the same product using Synonyms. This ensures that your results align with search terms not included in your data feed. Learn more about Synonyms.

What happens if I reject an AI SynonymBoost suggestion?

When you reject a suggestion by clicking on the trash button, that Search Engine will no longer offer that suggestion as it is permanently removed from the list. By learning from your choices, the algorithm improves and suggests better options in the future. Learn more on AI SynonymBoost.

How many AI generated synonyms can I see at the same time?

You can see up to 10 sets of synonyms suggested in the section “AI SynonymBoost”. New suggestions appear after you accept or reject the ones appearing in the carousel.

How can I know if there are any new suggestions from the last time using Synonyms?

Accessing to Synonyms and looking at “AI SynonymBoost”, the label “New synonyms to see” appears beside the title. The label indicates that there are new suggestions. If you have less than 10 sets of synonyms displaying, the newest set of synonyms appear first. If you have more than 10 sets of synonyms displaying, you will need to add o remove one for the new one to appear.

Can I copy settings between different stores?

No, the Copy Settings feature only works between Search Engines within the same Store, not between different Stores.

A Store represents your web domain or environment (e.g., mystore.com, staging.mystore.com), has a unique Store ID and contains one or more Search Engines

A Search Engine represents a language/currency configuration within a Store, and it has a unique Hash ID. Example: EN-USD, ES-EUR, FR-EUR, etc.

For information on how to copy settings between Search Engines, see here!