Indexing

Where is the Indices section?

You can find Indices in your Admin Panel by navigating to: Configuration > Search Engines > Select the Search Engine. Once you select a Search Engine, you’ll be taken to its Indices panel.

Why are my products not showing up in the search results?

Typically, if a product doesn't appear in the search results, it could be due to several reasons: it's not indexed in the feed, the product is out of stock, a customized result is matching the search query, or the data feed wasn't fully read.

How can I change my indexing settings?

To modify your indexing settings navigate to the Indices section in your Admin Panel. Go to your Admin Panel > Configuration > Search Engines > click on a Search Engine > Indices and scroll down to the Configuration section to display the available options.

Can I schedule indexing at a specific time or date?

By default, Doofinder indexes product data on a daily basis when the automatic option is enabled. However, starting with the Pro Plan, you can choose between indexing your feed once a day, periodically, configuring a time interval between indexes or scheduling specific timing. To access these options, go to your Admin Panel > Configuration > Search Engines > click on a Search Engine > Indices > scroll down to Configuration.

Find more information in the article Indexing Options.

Can I include multiple prices for the same product?

Yes, you can include multiple prices for the same product. Follow the instructions outlined in this article.

Products are displayed without VAT in WooCommerce

Doofinder indexes your data feed on servers located in Ireland and the USA. You need to change your taxes configuration by accessing your WooCommerce > Settings > Tax > Calculate tax based on: Shop base address.

How can I use the Doofinder API?

To use the Doofinder API refer to our Search & Management API documentation.

What's Doofinder user agent?

Doofinder/4.0 (+http://www.doofinder.com)

How can I delete an index?

To delete an Index, go to Configuration > Search Engines > click on a Search Engine > Indices, choose the index you want to delete, click on the three dotted menu beside the index, and select “Delete”. A pop-up will appear. Follow the steps to delete the Index.

How can I delete a source of an index?

To delete a source, go to Configuration > Search Engines > click on a Search Engine > Indices, click on the trash icon next to the source you want to delete. A pop-up will appear. Follow the steps to delete the source.

Where can I find the error logs?

1. Go to your Admin Panel > Configuration > Search Engines > click on a Search Engine > Indices, and scroll down to view the logs.
2. If you see an error message, refer to Indexing Error Messages for possible errors and solutions.