Why can’t I see certain parts of the Admin Panel?
Doofinder offers three distinct roles, each with specific access areas: Administrator, Billing, and Manager. Verify your current role in the Team Members section of your Account Panel (if available), and request the Account Owner to make any necessary modifications. Explore the roles in detail here.
How can I add new team member?
To create a new user for your account, go to your Admin Panel > Account > User > Team members > fill in the email field and choose one of the available roles. Pressing the "Add" button will send to that address an email invitation link. After the user has signed up, they can start using the Admin Panel with the chosen restrictions.
Only Account Owners have access to the Team Members Menu.
Where can I find my API Keys?
You can find your API Keys in Account > User > API Keys. There you will find your API Keys.
Where can I check the Doofinder services status?
You can check the real-time status of Doofinder services by visiting the Support Documentation page. Simply click the "System" button in the bottom left of the navigation menu to access the Doofinder Service Status Panel.
Additionally, if you click the “Get Updates” button in the top-right corner of the status panel, you’ll receive email notifications when services are back on track.