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Excluded Results

You can intentionally exclude results from your search engine, such as individual items or many items at once, based on certain filtering rules. To do so, go to your Admin Panel > Search Engines > Business Rules > Excluded Results.

excluded results homescreen

Excluding results by item

To exclude results by item, simply click on '+Add results', 'Individual terms' and type the specific product as registered in the data feed. Select the item (can be more than one at a time) and click the 'Add item' button. Then, save.

click on Add results
select individual items

📌 Note: The maximum amount of excluded results individually is 100.

The excluded item will appear on the screen:

excluded results

Excluding results by rules

If you opt to exclude by rules, you must ensure that the specific filter already exists in the product data feed and has been configured as a facet in your facets section. It does not matter whether they are set as visible (shown on the layer) or not.

The rule could be based on brand, best-price, color, size or any other category as per your data feed.

Let’s say you need to filter all products appearing in your data feed by a specific category, simply click on '+Add results', 'Rules':

excluding results by rules

1.Click on the 'Select field' dropdown menu and choose 'categories', then click on 'select value', to define the category needed. e.g.: Juice.

select field and value

2.Once selected, click on 'Add rule' and save. This is how your rule will look like:

excluded results by rule

📌 Note: Your filters can be as specific or as general as you need.

Adding Conditions ‘and’ & ‘or’

Alternatively, you can use conditions when excluding results by rules.

Create an ‘AND’ condition:

If we use 2 filters with different attributes, an AND condition is automatically generated.

create AND condition
AND condition

Create an ‘OR’ condition:

If you add 2 or more values in the same row, an 'OR' condition will be generated.

create OR condition
OR condition

Combination of'AND' & 'OR'

Suppose you want to exclude results from two different attributes, so that all products in the specific category "Hoodies" whose color is "green" or "red" should be excluded.

You can do it by combining the 'AND' and 'OR' options in the same rule.

combining AND & OR condition
combination AND & OR condition

📌 Note: Excluding results by item and filter can be used together.